Quadient Inspire
Quadient Inspire™ is the leading single-design customer communications management (CCM) solution that lets you create, manage and deliver seamless customer communications across all channels to build lifetime profitable relationships.
Πλεονεκτήματα
- Choice - choose the channel by which you want to communicate with clients. A single design deploys across all channels.
- Continuous engagement - marketing, sales and operational teams are empowered to communicate with customers using relevant channels for different types of content.
- Consistency - when clients interact with your company they will experience consistency in brand and message.
- Context - upsell and cross-sell more effectively when you design communications based on individual customer needs.
- Faster time to market - whatever the communication, your application can be rapidly developed, reducing time to market by up to 70%.
- Speed - optimise response time and enable real-time two-way interactions with self-service communication.
- Unmatched quality - that comes from being developed using CMMI development methods and to ISO 9001 standards.
- Dynamic scalability - with the ability to be easily deployed into private or hosted cloud environments and integrated with other cloud services, including CRM and ERP.
- Superior performance - designed to produce the highest volu
Λεπτομερή χαρακτηριστικά
Δείτε με περισσότερη λεπτομέρεια την Quadient Inspire
Customer insight
Your customers expect personalised and relevant communications that
meet their interests and needs, as they evolve. By capturing and
bringing together information on lifestyle preferences and business
transactions from a range of sources and integrating it with your
customer information systems, including CRM and others, Quadient
Inspire provides an enriched, single view of each customer that
will help you create more profitable lifetime relationships.
Customer communications
You can design the most dynamic communications. Your designers
define production and content rules, controlling content to ensure
compliance and brand consistency and the solution intelligently
translates these for each customer to create more effective
communication assets. You will be empowered to design and manage
structured, interactive and on-demand communications, using
data-driven graphics, image manipulation, white space and advanced
colour management with real-time proofing.
Multi-channel content production
Quadient Inspire's built-in multi-channel production capabilities
enable business to optimise communication delivery across any
channel such as web, mobile, print, social media and email. It
supports enterprise level communication across multiple channels on
a single platform with rapid deployment and amendments from one
central function. Print workflows and digital processes can be
easily and accurately managed, controlled and reviewed.
Your users will feel empowered thanks to managed access that allows
design, preview, approval and deployment of communications without
the help of programmers or developers.
Response management
Quadient Inspire creates engaging communications designed to
generate high levels of response. GMC has made capturing and acting
on those responses, analysing and managing them simple so that you
can deepen customer insight and continually refine customer
conversations.
Process and management automation
The core engine is built to ensure you can execute and control an
enterprise communications strategy with precision, speed and
maximum efficiency. Users own the content they create which allows
them immediate access to customers and the ability to embedd offers
and calls to action. Changes can be executed in minutes with an
end-to-end process that includes approval, proofing and testing.
In-house and external or remote users can share comments to create
the best, most creative communications possible.
Seamless compliance
In the marketing and communications world it is vital that
communications are delivered in compliance with industry
regulations and directives. The solution assures compliance with
fast changes implemented across all channels and accountability
matched to owners.
Product images are for illustration purposes only. Certain functions are optional. Please refer to the product specifications or contact your Canon sales representative for further details.